Workplace Manager - #2150360

Job Title: Workplace Manager

Location: Bristol

Rate: £27.34ph working via an Umbrella Company (INSIDE IR35)

Hours: 37.5pw working hours 8.00 – 17.00

Employment Type: Contract – 3-month FTC

Please Note; Security vetting & BPSS will need to be complete prior to starting

Job Purpose and Key Responsibilities

As an Office Manager, you will be responsible for leading the team in performance, statutory, mandatory and corporate compliance, including SHE compliance. Due to the requirements of the client, a higher level of security clearance will be required.

Key Responsibilities

• Work closely with the Client Site Lead to ensure smooth running of the satellite office.
• Maintain a weekly schedule of contract management movements and ensure timely circulation to the team.
• Assist the business by raising purchase orders as required.
• Provide F&H in the way of refreshments for meetings.
• Provide administration of systems and processes for the sites.
• Administration of security systems and databases.
• Ensure statutory compliance is maintained across the site.
• Support internal performance key indicators.
• Monitor site performance against SLAs and KPIs.
• Promote a strong safety culture, lead by example and ensure the team are working effectively.
• Positively influence customer relationships to ensure regular contact is maintained and service delivery expectations are achieved/exceeded.
• Support and manage out-of-hours requirements.
• Assist with the collation of finance data and support the finance team.
• Print and issue ID badges.
• Conduct induction briefings for new starters.
• Issue IT account information to new starters.
• Conduct access control reviews.
• Host meetings.
• Support and host all security accreditation and audit visits/reviews.
• Act as Alarms Coordinator.
• Act as First Aider.
• Support mail room operations.

Person Specification

Education and Qualifications

• GCSE Maths and English (or equivalent) – Essential

Work Experience

• Relevant corporate, hospitality or customer service experience – 2-3 years
• Experience working with systems (e.g. MS Office) – 2-3 years
• Management of personnel – 2-3 years

Knowledge, Skills and Ability

• High degree of accuracy – Essential
• Excellent communication skills – Essential
• Good time management – Essential
• Customer service skills – Essential
• Technical ability in Microsoft Office (Intermediate/Advanced) – Essential
• Ability to work on own initiative and as part of a team – Essential
• Motivated, committed and flexible – Essential
• First Aid qualification – Desired

Key Personal Requirements

• To act at all times with integrity and professionalism, demonstrating the values of Honesty, Entrepreneurship, Responsibility and Quality.
• Must be self-motivated, energetic and able to take a flexible and agile approach in a demanding environment.
• A sound knowledge of budgetary and financial management.
• Able to work effectively as part of a team and build and maintain excellent working relationships with internal and external clients or their representatives.
• Advanced communication skills with the ability to communicate effectively at all levels.
• Able to think and work creatively using initiative.
• Must be able to manage time effectively and prioritise workload.
• Must demonstrate strong business acumen and commercial awareness.
• High level of focus on the achievement of team as well as personal targets.
• Must strive for excellence and demonstrate excellent attention to detail.
• Experience managing a team effectively.