Customer Service Assistant - #1699009

Job Opportunity: Customer Service Assistant – 12-Month Fixed-Term Contract
Location: Avonmouth, Bristol
Salary: £26,000 per annum
Full-Time | Office-Based | Monday to Friday
Contract: 12-month temporary contract (maternity cover)

Are you passionate about delivering exceptional customer service and supporting sales teams? We’re looking for a proactive and organised Customer Service Assistant to join a growing business in the construction industry on a 12-month fixed-term contract to cover maternity leave.

About the Role
You’ll play a vital part in supporting the sales function, providing day-to-day administrative and technical support to ensure smooth operations. This is a fantastic opportunity to work in a fast-paced environment where no two days are the same.

Key Responsibilities
Provide first-class customer service to the salesforce, contractors, and suppliers

Process orders and invoices accurately and efficiently

Assist with technical queries and support sales enquiries

Liaise with team members to resolve order and stock-related queries

Support with delivery and haulage issues when they arise

Contribute to the effective delivery of new projects

Perform general administrative duties: data entry, scanning, filing

Ensure adherence to Health & Safety standards at all times

What We’re Looking For
Experience & Skills:

Previous experience in customer service, administration or sales support

Ideally from a construction, manufacturing, or technical background

Confident using Microsoft Office (Excel, Word, Outlook)

Experience using NetSuite is a plus

Personal Attributes:

Strong organisational and time management skills

Excellent verbal and written communication

Team player with a flexible, can-do attitude

Able to multitask and prioritise in a busy environment

What’s in It for You?
Competitive salary of £26,000

25 days annual leave + bank holidays

Office closure during Christmas

Supportive, collaborative team environment

Great experience with a respected name in the industry