Security Officer - #1671519

Join us and help deliver the exceptional, every day.

Security Officer - Cabot Circus, Bristol

Job Objectives And Responsibilities

We are currently recruiting for a Security Officer to join our passionate and driven Security team based at our client's Shopping Centre at Cabot Circus Shopping Centre Bristol.

• This Security Officer will be fully trained in Security operations. Part of the position is the Patrolling of malls, Service areas, service desk all public areas and Car Park.
• Advising tenants, when necessary, on management regulations; diffusing incidents and preventing occurrence
• Maintaining fire, Health and Safety Regulations and securing the premises. In the course of duty, aid the public, First Aid using “customer care” procedures at all times. All duties to be carried out in adherence with the Mitie Health and Safety policy.
• Day shifts only on a 4-on-4-off rota @£13.21
  
  

Benefits Package

• Employee Shares Scheme
• Staff Retailer Discount
• Cabot Circus Discount Scheme
• Free Staff Parking
• Pension Scheme
• Extensive Training Package
• Childcare Vouchers
• Cycle to Work Scheme
• Give as you earn
• Salary Finance
• Competitive Holiday allowance
• Competitive Pay Rate
• Life Cover
• Share Incentive Plan
• Save as you earn
• Virtual GP
• Employee Assistance & Counselling
  
  

Main Duties

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Management and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to the published Assignment Instructions and site SOP's, thus familiarising oneself with any changes will improve or enhance the current level of service.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.
• Appearance to be clean, smart, and tidy always and responsible for the awareness of Health and Safety.
• Responsible for full comprehensive understanding of fire alarm procedures and as acting as an evacuation marshal in the event of a major incident.
• In relation to a major incident, must be fully conversant with the location of all plant room, service corridors and lifts, both by location and by name.
• Assisting tenants on request on the event of an incident – this may be in person or by camera or both and assist Police presence on site either in person, by camera or by statement.
• Patrolling malls, Service areas, service desk and public areas.
• Dealing with retailer and public enquiries in a professional and courteous manner
  
  

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
  
  

Person Specification

• The Officer will need to be a team player with an enthusiastic attitude.
• The Officer should be able to work on own initiative.
• Flexible Approach to work to suit the business needs.
• Excellent communication skills are required both written and verbal.
• It is important the Officer is calm under pressure.
• Valid SIA Door supervisor licence
  
  

Health And Safety Responsibilities

• Follow Group and company policies and procedures at all times;
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
• Use all work equipment and personal PPE properly and in accordance with training received;
• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system
  
  

Information Security

• Ensure compliance with Mitie's information security procedures in all activities;
• Proactively identify and report security risks to your manager;
• Report actual and suspected security incidents;
  
  

Note

This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

• Apply Now
  
  

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?