IT Applications Lead - #1739618
TipTopJob
Date: 3 days ago
City: Bristol
Contract type: Full time
Work schedule: Full day
Requirements
- Degree in a relevant subject or be able to demonstrate equivalent knowledge, skills, and proven experience of strategic development in the related service area
- ITIL v4 Qualification
- Agile Foundation certificate
- Experience of supporting and developing the Liquidlogic application.
- Expert in an area of Social care: Adults, Childrens or Education.
- Proven experience in collaborating with stakeholders to understand. business requirements and translating them into technical solutions.
- An In depth knowledge of ITIL frameworks and best practices.
- Strong expertise in maintaining the reliability, performance, and security of application systems.
- Experience of managing escalations to external suppliers, monitoring responses; taking action and seeing issues through to resolution.
- Proficiency of planning and managing system upgrades.
- Highly organised with the ability to manage and prioritise a varied and complex workload where there are likely to be conflicting demands
- Customer focused with strong communication and interpersonal skills, being able to impart technical information clearly and succinctly to a non:technical audience.
- The ability to be proactive, think creatively and identify development opportunities
- Strong team player who with a collaborative work style who can provide technical guidance and mentorship to other team members Role Dimensions
- Represent the department as required at external meetings, user groups and forums
- Supervise junior colleagues and external contractors where appropriate, ensuring that they understand their role, tasks, timescales and the quality of work required
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