Plan Specialist - Awards - #1675194

Plans Specialist - Awards
Location: Bristol (Hybrid)
In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
Join our team and become a key player in our employee share plan program! Reporting to the Awards Operational Manager, you’ll oversee the entire award lifecycle, from enrolment to final allocation, ensuring seamless delivery for our clients.
In this role, you’ll focus on enhancing the experience for EquatePlus clients, managing Exec & Discretionary Plans, ESPP, and SAYE. Collaborate closely with the Awards Operations Manager to deliver successful events and optimize processes.
A role you will love
In this role you will be working closely with the Awards Operations Manager to manage the award lifecycle, from enrolment to final allocation. Focus on delivering exceptional service to EquatePlus clients, handling Exec & Discretionary Plans, ESPP, and SAYE. Be part of a dynamic environment where your contributions make a global impact!
What key accountabilities you will have in the role?
- Responsible for the structured planning, execution and monitoring of tasks and timely completion of all processes assigned to you in line with agreed SLAs. To include, but not limited to:- Timely processing and execution of awards share delivery and allocation activity.
- Maintaining strict adherence to the FCA’s CASS rules, regulations and compliance in doing so.
- On-boarding of new or upgraded clients onto EquatePlus

- Responsible for reviewing, scoping, working with stakeholders and managing complicated processes and ensure that it is managed effectively and within recognised Computershare standardised product or target operating model.
- Become process expert within awards / grants across Exec, ESPP and SAYE products, who can represent the group to stakeholders in forms of advising them about our responsibilities and supporting the business with help and advice in best operational practices.
- Assist the Awards Operations Manager in building, implementing and maintaining streamlined operational processes for all award and grant activity on EquatePlus, identifying ongoing opportunities for process improvement and ensuring we maintain strict operational discipline with minimal deviation from these processes as the functional area grows.
- Gain and maintain strong technical knowledge of all aspects of award activity and provide expert advice and knowledge in your specialist area to the wider business and client base in this area.
- Where appropriate, provide regular status updates to clients, senior management and other stakeholders with respect to award and grant activity.
- Solve a wide variety of complex customer queries and system demands providing exceptionally high standards of customer service as the subject matter expert in all aspects of the award lifecycle.
What will you bring to the role?
In this role, I will bring a strong commitment to timely and accurate execution of tasks, ensuring compliance with FCA’s CASS rules. My expertise in award and grant processes will support stakeholders effectively. I will drive process improvements and maintain operational discipline. My technical knowledge will provide valuable insights and solutions, enhancing customer service and satisfaction.
Other key skills required for the role include:
- Strong written and verbal communication skills
- Experience in the financial services industry preferable
- Experience working in a share plans or financial compensation environment preferable.
- Strong personal and operational organisational skills
- Ability to manage multiple complex activities running in parallel
Rewards designed for you
- Flexible work to help you find the best balance between work and lifestyle.
- Health and wellbeing rewards that can be tailored to support you and your family.
- Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
- Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
- And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.