Coordinator - #2194690

Dispatch Coordinator

Job Type: Full-time, 3-month fixed-term contract with potential to become permanent
Location: Bristol
Salary: Competitive
Hours: 37.5 hours per week, Monday to Friday
Start Date: ASAP

We are looking for a Dispatch Coordinator to join a busy and collaborative team in Bristol. This is an excellent opportunity for someone who is highly organised, solutions-focused and confident working across multiple departments to keep deliveries and transport operations running smoothly.

The Dispatch Coordinator will play an important role in supporting day-to-day despatch activity, resolving delivery issues and ensuring customers receive a professional and efficient service. This role would suit someone with logistics, transport or strong administrative coordination experience who can work well in a fast-paced environment.

Day-to-day of the role

• Support the daily despatch operation to help ensure deliveries are planned and completed efficiently.
• Investigate and resolve delivery queries, including shortages, delays, misrouted consignments and vehicle breakdowns.
• Arrange customer returns with relevant carriers and track them through to receipt.
• Act as a key point of contact for Sales, Customer Services, drivers, warehouses and carriers.
• Process proof of delivery requests, despatch tickets, kickbacks and other transport-related queries.
• Liaise with carriers, arrange specialist transport where required and assist with damage claims.
• Support delivery planning through internal systems and book dedicated vehicles for larger deliveries.
• Assist with vehicle maintenance administration, including defect sheets, expenses, tachograph records and service bookings.
• Work closely with management and colleagues to identify issues quickly and support effective resolutions.

Required Skills & Qualifications

• Strong organisational and administrative skills with excellent attention to detail.
• Good communication skills and confidence dealing with internal teams, customers and external carriers.
• Ability to manage multiple tasks and prioritise effectively in a busy environment.
• Practical and solutions-focused approach to problem solving.
• Confident using IT systems and handling information accurately.
• Positive, flexible and team-oriented attitude.
• Ability to remain calm and professional when dealing with unexpected challenges.
• Previous experience in transport, logistics or despatch would be beneficial, but is not essential.
• Candidates with strong coordination or administration experience and a willingness to learn are encouraged to apply.

Benefits

• Full-time weekday hours with a structured working pattern.
• Initial fixed-term opportunity with potential for the Dispatch Coordinator position to become permanent.
• Supportive and collaborative working environment.
• Varied role with exposure to transport, logistics and customer coordination.
• Opportunity to join a busy team and make an immediate impact.

How to apply

To apply for this Dispatch Coordinator opportunity, please submit your CV and a cover letter outlining your relevant experience, availability and interest in the role.