Credit Controller - #2192713

Credit Controller: Experienced or a Graduate New to Finance, Full Training Provided

Location: Bristol (office based)
Salary: Up to £32,000 depending on experience, plus profit share
Hours: Monday to Friday, 9am to 5pm (37.5 hours per week)
Contract: Permanent, full-time after probation

Your way into a finance career

Want a genuine start in finance but don't have the experience yet? This is a brilliant launchpad. You don't need a finance degree or any credit control background. You'll be trained from the ground up.

Our client is a market-leading, well-established retail business with a nationwide branch network. Their Credit Office protects the company's cash flow and supports strong, lasting customer relationships, and they're looking for a motivated Credit Controller to join the team.

From day one you'll own your own portfolio of accounts. You'll see the direct impact of your work every day while building commercially valuable skills in negotiation, cash flow management and relationship building.

Experienced credit controller? We want to hear from you too.

While full training is provided for newcomers, our client is equally keen to hear from experienced credit controllers who can bring proven collections skills and fresh ideas to the team. If you have a track record of managing a portfolio and want to join a supportive, well-established business with real scope to progress, this is a great opportunity.

Why join the team?

• Full training, no experience needed: a structured induction and ongoing coaching from an experienced Regional Credit Manager
• Real ownership from day one: manage your own accounts and see the results of your work
• Transferable, in-demand skills: negotiation, commercial awareness and relationship management are valued across finance and accountancy
• A clear path forward: strong performers can progress to senior credit control or move into wider finance functions
• Stability, backed by scale: learn your trade with the security and support of an established national business

What you'll be doing

• Chasing outstanding balances by phone, email and letter, tailoring your approach to each customer
• Allocating customer payments accurately and taking payments over the phone
• Setting up and managing agreed payment plans through to completion
• Resolving invoice queries, working with branches and customers
• Preparing customer files and new credit applications for approval
• Keeping clear, accurate records of all customer conversations and actions
• Supporting the wider Credit Office with day-to-day administration

What we're looking for

Whether you're new to credit control or already experienced, you'll bring the right attitude and communication skills.

• A confident, professional telephone manner, and the composure to handle tricky conversations calmly
• Excellent verbal and written communication
• The ability to build relationships at all levels, from customers to senior managers
• Strong organisation and attention to detail, with a proactive approach to keeping a clean, up-to-date ledger
• Comfortable using the Microsoft Office suite
• Ability to work independently and as part of a team

Desirable

• Recent graduate or previous credit control experience, particularly managing a mixed portfolio of accounts, is a bonus
• Any customer-facing, sales, office or finance experience (including part-time work, a placement or an internship), though by no means essential
• A genuine interest in building a career in finance or credit control and a willingness to learn

What's on offer

• Structured training programme and hands-on mentoring
• Generous profit share scheme
• 25 days' holiday plus bank holidays, increasing with length of service
• Contributory pension scheme
• Onsite parking
• Regular company social events

Interested?

Contact for more details!

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