Marketing & Business Development Systems Lead - #2176016

Marketing & Business Development Systems Lead

Or client is looking to appoint a Marketing & Business Development Systems Lead to take ownership of a suite of business-critical platforms that support client relationship management, marketing activities, stakeholder engagement, and business growth initiatives.

This is a highly visible role combining application ownership, systems integration, data management, stakeholder engagement, and continuous improvement. You'll play a key role in ensuring core business systems remain reliable, effective, and aligned with evolving business needs.

What you'll be doing

• Taking end-to-end ownership of a portfolio of marketing and business development applications.
• Acting as the primary point of contact for system support, incident management, service requests, and platform enhancements.
• Managing application configuration, upgrades, releases, and third-party supplier relationships.
• Collaborating with stakeholders to understand business requirements and translate them into practical system improvements and new functionality.
• Maintaining and enhancing integrations between CRM, collaboration, marketing, and relationship intelligence platforms.
• Driving data quality initiatives, including contact management, enrichment, deduplication, and relationship mapping.
• Supporting strategic initiatives that improve client engagement, marketing effectiveness, and business insight.
• Producing and maintaining high-quality documentation, training materials, and knowledge articles.
• Monitoring system performance and proactively identifying opportunities for optimisation and continuous improvement.
• Supporting testing, deployments, and post-implementation activities for new features and integrations.
• Working within Agile delivery frameworks, managing priorities through user stories, sprint planning, and backlog management.
• Building strong relationships across business and technology teams to ensure successful delivery and adoption of solutions.
• Reviewing work to ensure accuracy, consistency, and high-quality outcomes across system configurations, documentation, and user-facing outputs.

What our client is looking for

• Experience supporting, administering, or owning CRM, marketing automation, or business development technology platforms.
• Strong experience with enterprise CRM systems such as Salesforce, Microsoft Dynamics 365, InterAction, or similar customer and relationship management platforms.
• A solid understanding of systems integration, APIs, data flows, and enterprise applications.
• Experience working within Microsoft technology environments, including Azure-based services and integrations.
• Ability to translate business requirements into effective technical solutions and platform enhancements.
• Strong stakeholder management and communication skills, with the ability to engage both technical and non-technical audiences.
• Experience working within Agile delivery methodologies, including backlog management, sprint planning, and prioritisation.
• A proactive and organised approach with the ability to manage multiple priorities and competing demands.
• Strong problem-solving skills and a continuous improvement mindset.
• Experience managing third-party suppliers and application vendors expected.

This is an urgent opportunity working for an organisation who are passionate about investing in their IT resource to continually expand, improve and streamline all aspects of their IT function. This permanent (hybrid) full-time Marketing & Business Development Systems Lead position is based from our client’s Central Bristol office, close to all major transport links. In return for your skills and experience a salary of up to £60,000 per annum plus bonus and excellent benefits is on offer.

Accudo Solutions Ltd is acting as an Employment Agency in relation to this Marketing & Business Development Systems Lead vacancy.