Trainee Lettings Negotiator - #2165985

Are you looking for an exciting new opportunity as a lettings negotiator, joining a progressive new Bristol based property lettings agency with a fab company culture and great career opportunities? Do you have previous lettings negotiator experience and just want your opportunity to shine with a company that will really support your career ambitions? Then we want to hear from you!

Balloon Letting Co. is a fast growing letting agency, based in Westbury-On-Trym, in north Bristol, which is passionate about people and doing the right thing by its landlords and tenants. Due to growth, we are looking to add to our close-knit team of lovely people, with someone who shares our passion for property rental and wants to be part of the journey in our growing our business.

Here’s some more info:

Job Title: Lettings Negotiator

Salary: £24,000 pa basic salary (with OTE of up to £28,000)

Hours: Monday to Thursday 9am to 5.30pm, Friday’s 9am to 5pm, Occasional Saturday working may be required

Location: Westbury-on-Trym, Bristol

In addition to the above salary and bonus, as a lettings negotiator at Balloon Letting Co. you will also get the following great benefits:

· 22 days holiday, plus bank holidays and plus an extra day off for your birthday

· Contributory pension scheme

· Great commission structure

· Lovely, modern offices in the heart of Westbury-on-Trym

· Superb company culture and values

· Christmas and Summer parties, plus regular team socials

· Full training and great career progression

· Work mobile phone

Day to day, as a lettings negotiator, your job will be to assist with the continued growth of the business. This will include things like conducting property viewings, negotiating offers, letting properties, advertising, answering the phone and speaking to all our lovely landlords and tenants to ensure they get a seamless service. We are passionate about people and doing the right thing by all our landlords and tenants, so you will mirror these values throughout all your interactions and be a real brand advocate for the business.

To be successful in this job you’ll need to demonstrate the following experience, values and behaviours:

· Previous experience in lettings or a customer-facing role would be beneficial but isn't essential

· Access to your own vehicle with a full UK driving licence (fuel expenses will be paid)

· The best customer service skills, with a real passion for people and doing the right thing

· The ability to multi-task, working within a busy, customer focussed environment where you think outside the box to get the job done

· A real team player, who wants to be part of the successful growth of a start-up business and isn’t afraid to roll their sleeves up and get stuck in!

· Ambitious and self motivated

So, if this Lettings Negotiator job sounds like the right opportunity for you, you want to find out more and join a super exciting property lettings start-up business in Bristol, then hit apply now!Role Description The Trainee Lettings Negotiator role is a full-time, on-site position based in Bristol. In this role, the individual will support the lettings team with day-to-day tasks such as handling enquiries, arranging and conducting property viewings, and providing clear information to prospective tenants and landlords. The role includes assisting with the preparation of property listings, updating databases and systems, and helping to progress tenancies from offer to move-in. The Trainee Lettings Negotiator will also contribute to managing landlord and tenant relationships, addressing basic queries, and ensuring a professional, friendly service. Training and guidance will be provided to help the individual develop skills and knowledge in all aspects of residential lettings.

Qualifications

• Strong interest or foundational knowledge in landlord/tenant matters and residential lettings.
• Understanding of the role of estate agents and a desire to build a career in the property sector.
• Excellent communication skills, both written and verbal, with the ability to interact confidently with diverse clients.
• Customer service skills with a focus on empathy, problem solving, and maintaining a professional manner.
• Basic awareness of property management processes or willingness to learn, including tenancy progression and maintenance coordination.
• Good organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
• Comfortable working on-site and travelling locally within Bristol for viewings and inspections.
• Proficiency with standard office software; experience with property or CRM systems is an advantage.
• Previous experience in customer-facing roles is beneficial but not essential.
• Ability to work collaboratively within a small team and demonstrate a proactive, positive attitude.