Cleaner & Customer Assistant - #2148273

Do you have a passion for delivering excellence? Do you take pride in your work? Do you have excellent attention to detail? If yes, we would like to hear from you!


Join us as a Specialist Cleaner in our Bristol Fishponds Club offering a 20 Hour contract. Please ensure that you have availability between 8am and 3pm when applying for this role, which does include weekends.

The Role You’ll Play

As Specialist Cleaner, you provide an effective and efficient cleaning service in our Clubs, to provide Customers with a clean gaming environment and to make sure we comply with our standards of cleanliness. This covers all areas of the Club, including the foyer, reception, book sales, machines area, bar area, main hall, toilets and Bingo Garden.

Hit the Jackpot with Our Benefits

• Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
• Thrive App – for your mental wellbeing approved by the NHS
• Buzz Brights Apprenticeships
• Buzz Brilliance Awards – Employee Recognition Scheme
• Buzz Learning, our digital learning platform with access to 100s of online courses
• In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
• Access to Trained Mental Health Advocates for advice on your mental wellbeing
• 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
• Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)
• Staff discount 50% off bingo tickets, food & soft drinks
• Referral a Friend Scheme to Refer a Friend Scheme for Support Centre and Club Management roles
• Life Assurance
• Pension Scheme

Your Responsibilities as Part of Our Team

• Undertake the full range of cleaning duties on a day-to-day basis as directed by Club management
• Adhere to COSHH regulations in relation to the use of chemicals
• Use cleaning equipment, both manual and electric, responsibly and within Health and Safety guidelines
• Maintain a professional relationship with Customers and Colleagues
• Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live

The Winning Combination We’re Looking For

• A proven track record in routine cleaning work
• You have good knowledge of cleaning materials
• Excellent attention to detail within your role
• You are happy to carry out the physical aspects of your role
• Great at working with others and provide support whenever you can

Applicants must be 18+