Community Host/Leasing Associate - #2147911

Community Host | Build to Rent | Bristol

I'm currently working with a leading UK residential property manager on the search for a Community Host to be the face of one of their Build to Rent communities in Bristol.

If you have a leasing background and love creating a great resident experience, this could be a great fit.

The role:
Managing leasing enquiries, conducting viewings and completing viewing feedback notes
Carrying out up to three prospect follow-ups per enquiry
Chasing outstanding application documentation
Sending RentCafe invitations and supporting applicants through the application process
Coordinating move-ins, inductions and resident tours
Managing move-outs, completing inventory inspections and handling deposit return administration
Responding to resident emails and face-to-face queries
Completing two parcel audits daily
Supporting the delivery of 24 resident events per year
Managing Rightmove advertising and Metricool marketing campaigns

What my client is looking for:
Previous leasing experience, ideally within Build to Rent (BTR)
Strong customer service skills and the ability to stay calm in difficult situations
Excellent communication, organisation and attention to detail
Confidence with Microsoft Office and property or booking systems
ARLA or BTR TPI Level 2 (desirable)
First Aid, Health & Safety and Manual Handling qualifications (desirable)

The set-up: Site based in Bristol, on either a 4 on / 4 off rota (12-hour shifts) or 5 days over 7. You'll be part of a team led by a Community Host Manager or Assistant General Manager.