Account Handler/Team Leader - #2142300

Account Handler/Team Leader – Bristol

Location: Bristol

Salary: £55,000 - £60,000

Are you an experienced insurance professional with a passion for developing people and delivering an exceptional service to corporate clients?

NJR Recruitment is working with a leading global risk advisory business that is looking for an experienced Account Handler/Team Leader to join its Bristol operation.

This is an exciting opportunity for an inspiring people leader to take responsibility for a high-performing team supporting a diverse portfolio of corporate clients, while playing a visible role in the continued growth and development of the Bristol office.

The Role

As Account Handler/Team Leader, you will:

-Lead, coach and develop a team of Account Handlers, creating clear expectations and supporting individual progression.

-Set high standards for client service, ensuring proactive and consistent delivery.

-Work closely with Account Executives, brokers and insurers to support renewal and placement strategies.

-Develop strong client relationships and contribute insight-led risk advice.

-Support the wider Bristol leadership agenda, including growth, retention and recruitment.

-Promote best practice, strong governance and continuous improvement across the team.

-Create a positive and inclusive environment where colleagues can perform at their best.

About You

We're looking for someone who can demonstrate:

-Previous leadership experience, either through formal management or an informal/team leadership capacity.

-Strong account handling experience across medium to large UK corporate and/or global accounts.

-A consultative approach with the ability to understand risk and turn complex issues into clear recommendations.

-Excellent organisation and prioritisation skills.

-Strong communication skills and the ability to remain calm and effective under pressure.

-Good working knowledge of Microsoft Office and confidence using data to improve outcomes.

-A genuine interest in coaching, developing and supporting others.

Desirable:

-ACII or equivalent qualification, or actively working towards it.

-Strong insurer relationships and confidence negotiating outcomes for clients.

-A proven track record of developing engaged, high-performing teams.

-A curious and innovative approach to improving client experience and operational efficiency.

This is a fantastic opportunity for an experienced insurance professional who wants to take the next step in their leadership career and play a key role in shaping the future of a growing Bristol operation.

NJR: 16986