Event Assistant - #2117182

Objective: To support events and sales team in the delivery of a range of event-related projects for our clients.

About Brightelm

We deliver specialist events services for associations and not for profit organisations. We like to do things differently and our aim is to deliver value to our clients at all costs. The services we offer include project management, sponsorship, marketing, content, delegate services, logistics and exhibitions.

Why work for us?

We’re an industry challenger and are known for speaking our minds. As thought leaders we are often asked our opinion, particularly when it comes to increasing revenue for membership organisations. Our team is dynamic and good fun, small and close knit.

We believe that our team is our greatest asset. We invest in each and every member of staff that works with us through training and development for up to 35 hours each year. Furthermore, a proportion of the profits we make each year are used as a bonus fund to pay for the annual bonus and rewards programme.

Overview of role

We are looking for an events team assistant to support the team in delivering events for our clients as well as provide sales and marketing support to our business development team. The role will also some involve travel and onsite support at client events. This role is perfect for someone with a background in hospitality or events, looking to further their career in a professional setting or someone who has recently graduated. If you have a passion for service delivery and thrive in a varied and dynamic role, we would love to hear from you.

Key Responsibilities:

• Support the delivery of hybrid, live and online events.
• Arrange travel and accommodation for events team and clients.
• Attend and take minutes of client meetings.
• Efficiently and effectively manage event email accounts.
• Keep a log of all event equipment.
• Respond to inbound leads to sales for our client events
• Support each project with online research, identifying and making contact with new leads.
• Use online tools such as email marketing software, CRMs, social media platforms etc to help support the objectives.

Person Specification:

Skills

• Some experience in events.
• A strong customer service ethic.
• Ability to work to deadlines, to be adaptable and occasionally work under pressure.
• Tech-savvy with proficiency in Microsoft Office Suite and other relevant software.
• Impeccable organisational and multitasking skills.
• Outstanding communication and interpersonal prowess.
• Sharp attention to detail and a knack for problem-solving.
• A proactive mindset with the ability to work independently.

Qualifications

• Relevant degree or apprenticeship Level 4 or 5.

Qualities

• Enthusiastic, self-motivated, energetic, confident, resilient, a positive attitude, sense of humour and a drive to exceed targets.

Rewards:

• 23 days holiday plus bank holidays
• Your birthday off
• Annual bonus scheme after 12 months
• Flexible working options available
• Contributory pension scheme after 3 months
• Professional development & skills training
• Access to hospitality industry benefits and discounts
• Seasonal social events