Business Support Administrator - #2077483

Business Support Officer | South Bristol - Office Based | Permanent

£28,000 - £35,000 DOE | Full Time

Robert Half are working with a growing professional services business based in South Bristol, who are looking to recruit a Business Support Officer to join their collaborative and supportive team.

This is an excellent opportunity for an organised and detail-focused professional with previous experience within benefits administration, insurance or financial services environments. The successful candidate will play a key role in supporting the day-to-day administration and operational activities of the business, ensuring a high level of service is delivered to both internal stakeholders and clients.

The role would suit someone who enjoys working in a fast-paced professional environment, managing multiple priorities and building strong working relationships across teams and clients alike.

Key Responsibilities

• Supporting the day-to-day administration of client accounts and business operations
  * Processing documentation accurately and maintaining up-to-date records and systems
  * Assisting with benefits administration and associated client processes
  * Liaising with providers, clients and internal teams to ensure efficient communication and resolution of queries
  * Supporting onboarding, policy administration and renewal activities where required
  * Preparing reports, documentation and correspondence to a high professional standard
  * Monitoring workflows and ensuring tasks are completed within agreed timescales
  * Maintaining compliance with internal procedures and regulatory requirements
  * Providing general business and administrative support across the wider team
  * Assisting with continuous improvement initiatives and operational projects

Person Specification

• A highly organised and proactive individual with strong attention to detail
  * Excellent communication and relationship-building skills
  * Able to manage a varied workload and prioritise effectively
  * Professional, approachable and client-focused in their approach
  * Comfortable working independently and collaboratively within a team
  * Strong problem-solving skills and a willingness to support wider business needs

Skills & Experience

• Previous experience within benefits administration, insurance, pensions or financial services is essential
  * Strong administrative and organisational skills
  * Experience working within a regulated or professional services environment would be advantageous
  * Proficient in Microsoft Office applications including Excel, Word and Outlook
  * Experience using internal CRM or administration systems
  * Ability to handle confidential information with discretion and accuracy

Package & Benefits

• Salary: £28,000 - £35,000 DOE
  * Full-time permanent opportunity
  * South Bristol location
  * Supportive and professional working environment
  * Opportunities for ongoing development and progression
  * Competitive benefits package

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