Patient Administrator - #1801746

H2R Selection


Date: 15 hours ago
City: Bristol
Contract type: Full time
Work schedule: Full day
H2R Selection
£25-26k p.a

Bristol (on site)

Monday to Friday, with 1 shift every 3 weekend.

Our client, a top healthcare provider, has an exciting opportunity for a Patient Administrator to join their team!

The Role

You’ll be the first point of contact for patients and will support a wide range of administrative tasks to ensure a smooth and professional experience from start to finish.

  • Booking patient appointments and managing clinic schedules
  • Answering phone calls and responding to emails with professionalism and empathy
  • Handling incoming and outgoing post, and preparing patient letters
  • Managing both face-to-face and telephone enquiries from patients and colleagues
  • Ensuring accurate record-keeping and data entry
  • Supporting the wider clinical and administrative team as needed.

Key Skills/experience

  • Someone who is caring, organised, and passionate about people and service.
  • Previous experience in a customer service or patient facing role.
  • An understanding and respect of confidentiality at all times when dealing with calls or with patients directly.
  • Enjoys working with a range of people and is able to tailor their approach to a diversity of patients’ needs with a friendly and accessible personal manner.
  • Confident use of Office 365 and tech systems (training provided).
  • Great communication skills, both written and verbal

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