Patient Administrator - #1801746
H2R Selection
Date: 12 hours ago
City: Bristol
Contract type: Full time
Work schedule: Full day

£25-26k p.a
Bristol (on site)
Monday to Friday, with 1 shift every 3 weekend.
Our client, a top healthcare provider, has an exciting opportunity for a Patient Administrator to join their team!
The Role
You’ll be the first point of contact for patients and will support a wide range of administrative tasks to ensure a smooth and professional experience from start to finish.
Bristol (on site)
Monday to Friday, with 1 shift every 3 weekend.
Our client, a top healthcare provider, has an exciting opportunity for a Patient Administrator to join their team!
The Role
You’ll be the first point of contact for patients and will support a wide range of administrative tasks to ensure a smooth and professional experience from start to finish.
- Booking patient appointments and managing clinic schedules
- Answering phone calls and responding to emails with professionalism and empathy
- Handling incoming and outgoing post, and preparing patient letters
- Managing both face-to-face and telephone enquiries from patients and colleagues
- Ensuring accurate record-keeping and data entry
- Supporting the wider clinical and administrative team as needed.
- Someone who is caring, organised, and passionate about people and service.
- Previous experience in a customer service or patient facing role.
- An understanding and respect of confidentiality at all times when dealing with calls or with patients directly.
- Enjoys working with a range of people and is able to tailor their approach to a diversity of patients’ needs with a friendly and accessible personal manner.
- Confident use of Office 365 and tech systems (training provided).
- Great communication skills, both written and verbal
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