Document Specialist - #1800223

Role profile

Our Business Support team have an exciting opportunity for a Document Specialist to join them. You'll provide highly professional, effective and proactive firm-wide support as part of the central team, to ensure an enhanced level of service is provided in a timely manner.

This is a full-time, fully remote position, with working hours of Monday to Friday 10am to 6pm.

Key Responsibilities

• Provide technical support to the business across all locations (including International teams)
• Assisting IT ServiceDesk with escalated issues which may include corruption investigation
• Assisting the Document Automation team with troubleshooting on Contract Express coded documents
• Amend and format documentation, work on highly complex documents and rectify problems
• Deal with enquiries from clients, colleagues and third parties and provide an effective transfer of information
• Understand and apply house-style effectively to an expert level of proficiency
• Monitor and prioritise workflow via BigHand Hub workflow system
• Share document knowledge with junior members of the team
• Develop working relationships across the firm
• Quality checking of your work and more junior members of the team
• Collaborating and conferring with stakeholders and subsequently researching, proposing and implementing specific document solutions as required
• Ensure you are working with documents and emails in a compliant and efficient manner
• Work to continuously develop effective ways of working within the team; drive efficiencies through the use of technology
  
  

What We're Looking For

We are looking for an experienced Document Specialist who has advanced knowledge in key software packages such as Contract Companion, Microsoft Visio, Microsoft Word, Excel, Outlook, PowerPoint, PDF applications to include pdfDocs, Kofax and Adobe Acrobat DC. You'll also have experience of using features such as tracked changes, cross-referencing and extensive troubleshooting.

You'll Also Have

• Excellent written and verbal communication skills
• Outstanding organisational skills with the ability to be flexible in managing tasks and workload on a daily basis
• Previous experience working with complex documents is essential
• Ability to work as part of a team and on your own
• Essential to have excellent time and performance management
• Ability to work under pressure with little supervision
• Essential to work with confidentiality, discretion and diplomacy
• The willingness to pro-actively identify opportunities
  
  

Salary And Benefits

We offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.

Our recruitment process

If you would like any further information about this role or the firm, we would be delighted to hear from you. Please contact, in complete confidence, Tim Jenkins (Recruitment Advisor) on 0117 917 3666 or email [email protected].

Please note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis. At Osborne Clarke we do not make any recruitment decisions using automated decision-making.

We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.

About Us

Osborne Clarke is an international legal practice with over 330 Partners and more than 1,260 talented lawyers in 26 locations*. Our sector-based approach enables us to help our clients tackle the issues they are facing today, and prepare for the ones that they will face tomorrow. Advising them both comprehensively and commercially. We love working closely with our clients on new deals, products and solutions which will transform their businesses, markets and even sectors. And our unique approachable culture is not an added extra, it's fundamental to our success.

At Osborne Clarke we value difference and encourage applicants from all backgrounds. We want everyone to feel that OC is a place where you can be yourself and belong, and our range of interest groups and diversity networks - not to mention our great teams - are a part of making that a reality.

• Services in India are provided by a relationship firm