Customer Engagement Manager - #1798037

About

AMR317

Customer Engagement Manager (SaaS Technology)

£25,000- £50,000

Hybrid Brief (office 2-3 days)

Bristol/Home

Not many of these roles about in my opinion, A genuine chance to join a leading SaaS technology provider in a competitive vertical, these guys stand out because they listen and engage with customers and become trusted, mainly because they always deliver what the customer wants. As part of this ongoing drive for complete customer engagement and satisfaction, they are now looking to recruit a Customer Engagement Manager, someone both keen and driven to get involved in a dynamic sales process where they can become a key member of the commercial team. This will suit someone that likes to make an impact through effort and skill in a commercial environment.

Responsibilities Include

All aspects of Customer engagement including

• Event management, co-ordination and reporting.
• Managing tenders
• Webinars
• updating sales procedures and processes
• increase Revenue by acquiring new customers
• Increase revenue up-selling to existing Accounts
• Maintain Customer satisfaction through regular contact
• Assist customers in understanding how to gain benefits from solution.
  
  

The ideal person, there isn't one. It would be helpful if you are currently:

• Experienced in customer engagement, account management or account development
• currently in a technology environment or want to be in technology in particular SaaS
• Good interpersonal skills
• strong relationship building skills,highly organised, driven and motivated to do well.
  
  

if this sounds like you, drop your CV in ASAP, tell us why your the one for the role, we will get back to you straight away

Nice-to-have skills

• Event Management
• Account Management
• Bristol, England
  
  

Work experience

• Business Developer / Sales Development Representative
  
  

Languages

• English