Cancer Support Manager (Band 5) - #1796438

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Job Overview

The post holder will:

 Provide operational assistance to the Cancer MDT and Performance Manager.

 Be the first point of contact for daily operational issues and escalate where necessary.

 Implement effective processes and procedures to manage all cancer patients in

line with clinical and waiting times guidelines.

 Provide leadership and support to the administrative staff within the

agreed services with agreement from the Cancer Services Manager and

MDT and Performance Manager

 Provide daily support and direction for PTL meetings and tracking to support performance improvements across all sites.

 To provide leadership to areas of responsibility and be available to give advice

to staff and escalate as appropriate to the senior management team.

Main duties of the job

Performance

• To ensure processes are in place for the early identification of problems relating to the management of patients on a cancer pathway.
• To meet on a regular basis with the Cancer MDT and Performance Manager to discuss issues relating to the management of the Trust PTL and monitoring meetings.
• StaffingTo support the management of all administrative and clerical staff within Cancer Services. This will include:
• Ensuring the administrative workload within the department is within acceptable levels and fairly distributed.
• To discuss and plan with the senior management team any proposal to review the administrative and clerical work within the department.
• To be able to identify poor performance across administrative and clerical staff and to be able to effectively resolve problems or situations that may arise.
• To support the monitoring and management of absences and the provision of absence data to the Department of Human Resources.
• To provide effective leadership in order to promote a high-quality and motivated team.
• To lead in the recruitment, orientation program, and training of staff as required.
• To attend the weekly Cancer PTL meetings to highlight and discuss patients on the 62 Day pathway.
• To identify any areas of the patient pathway that require improvement.
• To work with the Cancer MDT and Performance Manager on any improvements to the accuracy and appropriateness of data capture and reporting.
  
  

Working for our organisation

Our vision at NBT is that by enabling our teams to be the best they can be we will provide Exceptional Healthcare, Personally Delivered. This means that our patients recognise that we are exemplars of safe, harm-free care and that we give them the best possible health improvement.

As a major acute teaching hospital and centre of excellence in a number of fields we will do this through the dedication of you, our outstanding 8000 staff, and through a genuine partnership with our patients, the public and local partners. By doing this we will, as One NBT, provide a place you are proud to work and an outstanding patient and carer experience.

We treat some of the most difficult medical conditions, in an increasingly complex and growing patient population made even more complex by the challenges we face due to Covid-19. Yet we are confident in our ability to be ready for the next five years, even in these uncertain times.

This is thanks to our understanding of the financial, capital and transformation actions we will need to take to deliver our ambitious strategy and objectives launched at the start of the year. Not only will we continue to increase our offer to you, our staff, but will work with you and our partners to make sure we achieve all we set out to do.

Other Duties

Detailed job description and main responsibilities

• To assist with monthly validations when required.
• To attend meetings, training, and briefing sessions appropriate to the role and take notes as required for feedback to colleagues or formal minutes as appropriate.
• To maintain effective communication by holding regular team/department meetings, ensuring the Trust and Department’s team briefing system is robust
• To undertake any other duties appropriate to the post, as agreed by the senior management team.
  
  

Person specification

Essential

Essential criteria

• Working to Deadlines
• Experience in monitoring patient pathways
• Motivated for the role
• Knowledge of CWT guidance and Access policy
  
  

Desirable criteria

• Previous experience working within a hospital
• The ability to facilitate meetings and keep accurate records of discussion.
• Line Management Experience
  
  

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.