National Refrigeration Case Maintenance Manager - #1745152

Job Title: National Refrigeration Case Maintenance Manager

Location: National (travel required)

Contract Type: Permanent

Working Hours: 45 Hours Per Week

Salary: £45,000 base salary + £5,700 car allowance + annual bonus! Plus, great company benefits (further details throughout…)

An exciting opportunity has emerged for an experience National Refrigeration Case Maintenance Manager to join our company, working with some of the UK’s leading supermarket and retail clients.

The role will involve managing and advising a team of Field Engineers to carry out all of City’s statutory duties in connection with Case Maintenance control. Provide solutions and services to deliver a Case Maintenance service across the City customer base as defined in the “Scope of Works” in an efficient and cost-effective manner, whilst complying with the laid-down Company Health and Safety policy.

Key Responsibilities:

• To represent the company in a professional and competent manner at all times and develop a good working relationship with City and its core customer base
• To actively promote “best practice” throughout the discipline i.e. ensuring consistent effective and efficient techniques, processes and procedures are adopted throughout field operations.
• To ensure that all members of the Case Maintenance team comply with all Health and Safety regulations and the company’s Health and Safety Policy at all times.
• To work with company and its customer base to ensure colleagues adhere to laid-down standards of quality are maintained at all times.
• To order equipment to the laid-down procedures.
• To ensure delivery of refrigeration case maintenance schedules within agreed timescales. And to prioritise maintenance and repair work to achieve agreed timescales and response times.

Financial Responsibilities:

• Tools and equipment ordering within budget requirements
• Uniform procurement
• Parts approval

People Responsibilities:

• To lead and develop the Case Maintenance Teams within your area of responsibility
• To be the primary contact for Case Maintenance Teams within your area of responsibility
• To recruit and onboard new Colleagues within your business area
• To carry out new starter inductions and onboarding
• Carry out probationary reviews where applicable
• Absence management including welfare reviews
• Support and conduct disciplinary and grievance meetings where applicable
• Carry out appraisal and colleague development reviews

Qualifications / Experience:Essential

• Experience in working a range of complex refrigeration equipment
• Retail experience
• 2/3 years management experience

The ideal candidate:

Full driving license

High degree of flexibility in working hours and types of jobs undertaken

High degree of mobility – travelling throughout the country

This is a high-level technical and business management in-house consultancy role that requires first-rate inter-personal and influencing skills.

Ability to distinguish colours to the standard required for maintenance and repair of electrical/ electronic equipment and appliances

What We Offer:

At City, we take pride in supporting our colleagues with a fantastic range of exciting benefits designed to enhance both their professional and personal lives. From exclusive perks to valuable rewards, we’re committed to ensuring our team feels valued, motivated, and empowered. Our benefits include:

• 33 Days Holiday (Inc. Bank Holidays)

• Private Pension

• HealthShield Cashback Plan - Reclaim part of your dental/optical costs.

• OneCity – Employee Discount Platform

• Employee Value Awards up to the value of £250

• Access to Costco Personal Membership Subscription

• Mental and Physical Health Services (Wisdom, Thrive, SkinVision)

• Electric Car Scheme (Criteria Applies)

• First Bus Commuter Club – Discounted Bus Travel

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