Apprenticeship Delivery Administrator - #1739415

Research and External Engagement (REE) is a new integrated service dedicated to driving forward the Universitys ambitions for, research, innovation, skills and enterprise.? This professional service works to support our students, drive research excellence, upskill and reskill the regions workforce, strengthen relationships and engagement with our alumni, business and community partners.

Through cutting-edge research initiatives, hands-on learning opportunities, strategic partnerships, civic leadership, and skills delivery, we will empower individuals to thrive in an ever-changing world. ?

UWE Bristol is an established provider of Higher and Degree level apprenticeships. To support the growth of apprenticeship programmes, the University has invested in a dedicated Centre for Apprenticeships within the REE service, responsible for account management of relationships with employer partners and supporting growth in this area, whilst also supporting programmes to be compliant with external agency governance and ensure employers, apprentices and stakeholders receive excellent service. This is an exciting time to join UWE Bristol and support the ambitious growth of our apprenticeship provision as a leading provider regionally and nationally.

As an Apprenticeship Delivery Administrator, you will work closely with colleagues to support the administration and compliance of our apprenticeship programmes. Your role will be varied, with a focus on administrative processes and customer service. You will develop new skills and gain a range of experience in a busy, fast-paced environment.

Day-to-day tasks will include creation and adjustment of student records in the apprenticeship management system (Aptem), supporting colleagues, employers and applicants through the Apprenticeship onboarding process, telephone and email management, and working with colleagues to ensure that UWE meets its regulatory obligations.

You will also contribute to the teams planning and quality cycles, attend team meetings, and undertake formal and informal training and development activities.

About You

Good communication and teamwork skills are vital for this role. You will demonstrate familiarity with a range of administrative tasks and a clear commitment to excellent customer service. You will also need some understanding of English apprenticeships and their regulations, including Department for Education funding compliance and Ofsted quality assurance.

The university particularly welcomes applicants with up-to-date knowledge of Apprenticeship management systems.

Where is this role based?

This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed.

Why UWE Bristol?

We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. Based in Bristol, one of the UKs most exciting and forward-thinking cities, we are regionally embedded and globally connected, with an established network of employer and academic partners.

We offer a wide range of employee benefits including progressive pay rates, generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development.

UWE Bristol recognises the power of a truly diverse university community.

We are proud to be part of a vibrant, multicultural city that celebrates diversity, were always looking for talented people from all backgrounds to join us. Our people are our strength, and diversity enhances our creativity and leads to better decision-making and problem-solving. Bring your talent and ambition to our growing community and find yourself in a stimulating and supportive environment where youll thrive.

We particularly encourage applications from global majority candidates as we are currently under-represented in this area of the organisation, however all appointments are made strictly on individual merit.