London Market Credit Controller - #1734944

Department: Business Services - Finance

Location: Bristol

Description

Experience of London Market, Lloyds of London, Reinsurance or Insurance would be highly advantageous.

Key Responsibilities

The Credit Controller will undertake the following key responsibilities;

• High volume external/internal phone calls/emails chasing the firm's debt.
• Regular contact with Partners, Clients and fee-earners about their debt.
• Dealing with queries in-line with the ISO27001 requirements (internal & external).
• Use 3E software to manage a ledger logging notes queries and diary entries.
• Frequent liaison with other teams within the Finance department.
• Monthly and ad-hoc meetings with management to discuss progress, escalations and problematic issues.
• Occasional travel to other offices and some client visits.
• Follow the firms' collection procedure.
• Excel- pivot tables and V-lookups
• Seek collections which ensure cash collection targets are met.
• Confident in own ability and able to look for a resolution prior to escalating.
• Handle confidential information in line with the firms' data security protocols.
• Collating missing data relevant to the payment of our bills – including cleansing existing data
• Liaising with accounts to provide and receive information to ensure data accuracy
• Take responsibility for monthly management information, provided both internally and externally
• Regular contact with the Sales Ledger Dept to ensure allocations are found promptly and accurately.
• Attention to detail, able to write concise and detailed emails
  
  

Skills, Knowledge and Expertise

The candidate will be able to demonstrate the following key skills and attributes;

• Experience of London Market or Lloyds of London
• Insurance/reinsurance knowledge & collections experience - advantageous
• Previous Legal or Professional Services experience - advantageous not essential.
• Experience of 3E or similar legal accounting systems would be an advantageous not essential.
• A tenacious personality able to handle difficult phone calls and meetings.
• Lateral thinker with the ability to generate creative solutions to complex problems
• Excellent communication skills.
• Ability to manage high work-loads.
• A team player but able to use own initiative.
• IT literate with ability to pick up new systems quickly.
• Flexible with a positive 'can do' attitude.
• Good level of numeracy, spelling and grammar.
• Proven track record in reducing debtor days in a busy collections environment

This is a role in the credit control team that would suit an experienced credit controller who manages their own ledger and thrives in a busy collections environment.