Medical Secretary - #1716537

Private Secretary Group is seeking a dedicated and highly organized Medical Secretary to join our dynamic team. As a Medical Secretary, you will play a crucial role in ensuring that our medical practice runs smoothly and efficiently. This position is ideal for someone who possesses excellent communication skills, a keen attention to detail, and a strong ability to multitask in a fast-paced environment. Your primary responsibility will be to support our healthcare professionals by managing administrative tasks and ensuring that patient care is prioritized. You will be interacting with patients, scheduling appointments, managing electronic health records, and maintaining confidentiality of sensitive information. The ideal candidate is not only familiar with medical terminology and protocols but is also comfortable using various office software and technology. As part of our commitment to providing high-quality healthcare, we expect our Medical Secretary to contribute positively to the patient experience and foster a welcoming and professional atmosphere within the practice. If you are passionate about healthcare, have strong organizational skills, and are looking to work in a collaborative environment, we invite you to apply for this rewarding opportunity.

• Answer and direct telephone calls in a polite and professional manner.
• Schedule and confirm patient outpatient and inpatient appointments, ensuring effective use of time for healthcare professionals.
• Maintain and organise patient records and documents, ensuring accuracy and confidentiality.
• Prepare and process medical documents, referrals, and charts as required by the healthcare team.
• Assist in billing and insurance verification processes, providing necessary documentation to patients and insurers.
• Manage office inventory, ordering supplies as needed to ensure efficient operation of the practice.
• Coordinate communication between patients and consultants to enhance overall patient experience.

Requirements

• Proven experience as a medical secretary or in a similar administrative role.
• Familiarity with medical terminology and healthcare procedures is essential.
• Proficiency in office software, including MS Office Suite and electronic medical record (EMR) systems.
• Strong organizational skills and ability to multitask effectively in a fast-paced environment.
• Excellent verbal and written communication skills to interact with patients and healthcare providers.
• Attention to detail and ability to maintain confidentiality regarding patient information.
• High school diploma or equivalent; additional certification in medical office administration is a plus.