Office Support Administrator - #1714805

We are actively building diverse teams and welcome applications from everyone.

Role: Office Support Administrator

Location: Bristol (SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type: Permanent

Salary Package: £25,000 - £28,000 plus large company benefits plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 9.00 am – 5.30 pm, Monday – Friday

Interview Process: 2-stage process

Why SCC?

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and life-long learning opportunities
• Opportunity to join Europe's largest privately-owned IT Company
  
  

Role Purpose

The Office Support Operator will be responsible for providing general office support to the Customer Bristol office.

Support will involve meeting room set-up; stock-checks; courier management; reprographics; file & records management; and daily and ad-hoc office duties.

Key Responsibilities

File & Records Management

• Process file and records retrieval and return requests received from customer end-users;
• Ensure supplier portal and customer audit trail is completed in an accurate and timely manner;
• Ensure that the customer’s Retention Policy is adhere to, supporting the destruction of documents further to written instruction from the customer;
• Support the receipt, delivery and collection of boxes delivered by off-site Archive Management provider.
  
  

General Office Duties

• Provide assistance with the following activities:
• Starters & Leavers: assist with the on-boarding and leaver process for the customer’s Bristol staff;
• Periodical Works: provide oversight and supervision for external third parties undertaking duties within the Bristol office;
• Meter Readings and stock checks: take and record monthly meter readings/stock checks;
• Specialist Ergo Equipment: assist with the order and install of requested specialist ergo equipment;
• H&S Checks: undertake regular H&S checks, recording activity and escalating any issues;
• Couriers: Arrange couriers as required and maintain records of transactions;
• Stationery: Order stationery / maintain stock levels on the floors;
• Kitchen consumables (milk etc): distribute office consumables on a daily basis;
• Meeting Room Set-Up: undertake the set-up and return to standard format of meeting room on request;
• Parking Requests: reserve parking spaces on behalf of end-users and visitors;
• Train Tickets: print train tickets for use of end-users on request.
  

Reprographics

• Reprographics service including photocopying and digital printing of both colour and black & white documents, in each case to a quality specification satisfactory to the Client;
• Binding and finishing services to documents including wire, comb binding, laminating and stapling, in accordance with the Client’s house style;
• Ensure that all Client deadlines are achieved;
• Maintain quality control procedures agreed with the Client from time to time and in accordance with accepted industry standards;
• Ensure all Reprographics work is produced accurately and to specification;
• Provide expert advice about document management and production issues;
• Prioritising work and outsourcing work to external providers where necessary;
• Ensuring the Print Room is appropriately stocked with supplies such as paper, toner etc.;
• Preventative and reactive maintenance of equipment both Print Room and MFDs including call out reporting, monitoring of response times, machines cleaned and calibrated;
• Complete stock takes, report meter readings and overtime;
• Compliance with Billing cost recovery system and job ticket database logging.
  
  

Skills And Experience

• At least two years’ experience working in a similar environment.
• PC literate; working knowledge of ADOBE Acrobat and PDF; converting documents to Word, PDFs, JPEGs and TIFFs.
• Excellent communication skills
• Flexible, professional and customer centric approach; ability to communicate confidently at all levels.
• Ability to prioritise and use own initiative.
• Excellent attention to detail and ability to work under pressure.
• Strong team skills;
• Excellent problem-solving, communication, and decision-making abilities.
  
  

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC - https://www.scc.com/sustainability-at-scc/

Life at SCC - https://www.linkedin.com/company/scc/life