Operations/Customer Service - #1670789
Cast UK Limited
Date: 14 hours ago
City: Bristol
Contract type: Full time
Work schedule: Full day
Operations & Customer Service - Logistics & Freight Distribution
Location: Bristol
Contract Type: Permanent
Salary: £35,000 per annum
A leading company in palletised freight distribution is seeking a proactive and results-driven Operations & Customer Service to drive operational excellence and strengthen client relationships within a high-performance logistics network
About the Role:
This position involves overseeing high-volume logistics operations, ensuring seamless coordination of over 200+ pallet deliveries daily, and optimising resource allocation. The successful candidate will collaborate with internal teams, vendors, and partner depots to maintain service excellence and compliance. Strong leadership, analytical abilities, and a client-focused approach will be key to success in this role
Key Responsibilities:
Logistics Coordination: Manage daily pallet distribution within an award-winning network, ensuring efficiency and reliability
Client & Vendor Relations: Build and maintain strong relationships with key stakeholders, including 125+ partner depots across the UK and Ireland
Performance & Compliance: Monitor and report on key performance metrics such as on-time delivery rates and cost per delivery
Quotation Management: Provide accurate and competitive pricing for UK, European, and international shipments to support business growth
Team Leadership: Lead and develop a team of customer service and sales representatives, providing guidance and mentorship.Requirements:
Essential:
Bachelor's degree in Business Management, Logistics, or a related field
Proven experience in logistics operations, client relationship management, or supply chain management
Strong analytical skills and ability to manage high-volume operations.Preferred:
Excellent business acumen and communication skills
Ability to manage multiple priorities and adapt to a dynamic environment
Experience in KPI reporting, compliance management, and logistics software
Familiarity with major pallet networks and UK/EU freight distribution.Benefits:
Standard working hours with a 60-minute paid break
Full statutory holiday entitlement
Access to a government-backed pension scheme
Opportunity to work in a fast-paced and collaborative environment with a recognised industry leader.If you have a passion for logistics, leadership, and operational excellence, we invite you to apply for this exciting opportunity
About Cast UK
Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in Business Change & Transformation, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit (url removed)
Location: Bristol
Contract Type: Permanent
Salary: £35,000 per annum
A leading company in palletised freight distribution is seeking a proactive and results-driven Operations & Customer Service to drive operational excellence and strengthen client relationships within a high-performance logistics network
About the Role:
This position involves overseeing high-volume logistics operations, ensuring seamless coordination of over 200+ pallet deliveries daily, and optimising resource allocation. The successful candidate will collaborate with internal teams, vendors, and partner depots to maintain service excellence and compliance. Strong leadership, analytical abilities, and a client-focused approach will be key to success in this role
Key Responsibilities:
Logistics Coordination: Manage daily pallet distribution within an award-winning network, ensuring efficiency and reliability
Client & Vendor Relations: Build and maintain strong relationships with key stakeholders, including 125+ partner depots across the UK and Ireland
Performance & Compliance: Monitor and report on key performance metrics such as on-time delivery rates and cost per delivery
Quotation Management: Provide accurate and competitive pricing for UK, European, and international shipments to support business growth
Team Leadership: Lead and develop a team of customer service and sales representatives, providing guidance and mentorship.Requirements:
Essential:
Bachelor's degree in Business Management, Logistics, or a related field
Proven experience in logistics operations, client relationship management, or supply chain management
Strong analytical skills and ability to manage high-volume operations.Preferred:
Excellent business acumen and communication skills
Ability to manage multiple priorities and adapt to a dynamic environment
Experience in KPI reporting, compliance management, and logistics software
Familiarity with major pallet networks and UK/EU freight distribution.Benefits:
Standard working hours with a 60-minute paid break
Full statutory holiday entitlement
Access to a government-backed pension scheme
Opportunity to work in a fast-paced and collaborative environment with a recognised industry leader.If you have a passion for logistics, leadership, and operational excellence, we invite you to apply for this exciting opportunity
About Cast UK
Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in Business Change & Transformation, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit (url removed)
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